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Platform Architect - Customer Service & AI; Cloud-Native
Job in
Cape Town, 7100, South Africa
Listed on 2026-01-10
Listing for:
TymeX
Full Time
position Listed on 2026-01-10
Job specializations:
-
IT/Tech
Cloud Computing, Technical Support
Job Description & How to Apply Below
A leading technology firm in Cape Town is looking for a Solution Architect specializing in Customer Service Experience. This role involves designing and evolving technology solutions for customer support across digital banking channels. The ideal candidate will have a background in cloud-native architecture, API design, and AI applications. Responsibilities include architecting customer service platforms and integrating them with core banking systems.
The position promises a collaborative environment working with product and engineering teams to improve customer satisfaction on a large scale.
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