Infrastructure Engineer

Location: On site / Bellville, Cape Town, South Africa
job type: Permanent / Full-time
Sector and subsector: IT | Support & Infrastructure
Salary: Negotiable salary

Are you passionate about delivering robust infrastructure solutions and supporting modern workplace technologies? Join Oryx Align as an Infrastructure Engineer and play a key role in maintaining and enhancing critical IT services across our client environments.

Why Oryx Align?

At Oryx Align, we believe in empowering our people to thrive. We're committed to delivering outstanding service to our clients while fostering a positive, inclusive, and growth-oriented workplace. If you're looking for a role where your technical expertise and problem-solving skills can shine, we'd love to hear from you.

This role will be working directly for one of our VIP clients.

What you will be doing

• Provide 2nd and 3rd-line escalation support for incidents, problems and service requests.
• Administer, maintain and troubleshoot Windows Server, Active Directory and Entra.
• Support VMware and/or Hyper-V environments, including host, cluster and virtual machine lifecycle.
• Maintain on-premises and cloud-hosted server workloads, with appropriate monitoring, patching, backup and security controls.
• Support backup, recovery and disaster recovery services.
• Participate in migrations, platform upgrades, data-centre changes, cloud adoption and infrastructure transformation projects.
• Use Power Shell and other appropriate tools to automate repeatable tasks and improve consistency.
• Produce technical documentation, implementation plans, support procedures and runbooks.
• Work with regional teams, service providers and vendors to diagnose issues and deliver agreed technical outcomes.
• Participate in planned out-of-hours maintenance and the infrastructure on-call rotation as required.

Core platforms and technologies

• Windows Server, Active Directory, Group Policy, DNS and DHCP.
• VMware vSphere and/or Microsoft Hyper-V.
• Enterprise server hardware and clustered infrastructure.
• On-premises and cloud storage.
• Backup, recovery and disaster recovery platforms.
• Microsoft Azure infrastructure services, networking and hybrid connectivity.
• Infrastructure monitoring, alerting, patching and configuration management.
• Power Shell scripting and infrastructure automation.
• Linux administration at a practical support level.

What you will bring

• 3+ years hands-on experience in an Infrastructure Engineer, Systems Engineer or equivalent role.
• Strong Windows Server and Active Directory administration and troubleshooting capability.
• Hands-on experience supporting VMware or Hyper-V production environments.
• Practical knowledge of enterprise storage, backup and recovery concepts.
• Experience supporting migrations, server refreshes, platform upgrades or cloud infrastructure projects.
• Ability to troubleshoot methodically across compute, OS, virtualisation, storage and network layers.
• Experience with Power Shell for administration or automation.
• Clear written and verbal communication, including the ability to document changes and explain technical risks.
• Ability to work collaboratively across South African, UK and European teams and operate effectively with remote stakeholders.

Preferred, but not essential

• Hands-on administration of Veeam Backup & Replication, including backup jobs, repositories, proxies, restore testing and recovery troubleshooting.
• Experience supporting Citrix Virtual Apps and Desktops.
• Experience working in an MSP, shared-service or multi-entity enterprise environment.
• Working knowledge of ITIL-aligned incident, problem, change and configuration management.
• Exposure to monitoring or automation tools such as Zabbix, Ansible or Terraform.

Qualifications and certifications

• Matric / Grade 12 or equivalent NQF Level 4 qualification is essential.
• An IT-related diploma, certificate or degree is preferred.