Engineering Manager, Managed Services

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We partner with the world’s leading public cloud and silicon providers, operating globally with over 1,200 colleagues in 75+ countries. Teams meet two to four times a year in person to align on strategy and execution.

We are hiring an Engineering Manager for our Cloud Boot Stack team. This role is an opportunity for a technologist passionate about Linux and cloud technologies to build a career at Canonical, driving success for those leveraging Ubuntu and open source products. As a Cloud Engineering Manager, you will manage engineers overseeing day‑to‑day managed services for customer environments, ensuring consistent product improvement and customer satisfaction.

This is a globally remote role.

• Manage a growing engineering team to optimise quality and velocity of both development and operations
• Identify and measure team health indicators
• Implement disciplined engineering and operations processes
• Represent the Boot Stack team with stakeholders, customers, and external teams
• Ensure proper team focus on priorities, milestones, and deliverables
• Work to meet service level agreements with customer deployments around the globe
• Deliver quality managed services in a consistent, timely manner

• Bachelor’s (or equivalent) education in a technology field
• Proven track record of professional experience in software delivery using Python, Go, C, C++, Java, or similar, and/or managing operations teams
• Proven experience with Open Stack
• Demonstrated strong commitment to testing methodologies and maintainable code quality
• Experience with Linux system administration, Ubuntu/Debian a plus
• Strong communication and cooperation skills
• Experience with agile software development methodologies
• Experience working in and managing distributed teams
• Technical aptitude for understanding complex distributed systems
• Experience with cloud topologies and technologies
• Travel to team and company events and customer meetings, roughly 20% or less

• Distributed work environment with twice‑yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long‑haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the publisher of Ubuntu – one of the most important open‑source projects and the platform for AI, IoT, and the cloud – we are changing the world of software. We recruit globally and set a high standard for people joining the company, expecting excellence in everything we do.

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Management & Manufacturing
• Industry: Software Development