Admin Assistant Neighbourhood Services

Cardiff is a vibrant and growing city, and we have an exciting opportunity for a motivated individual to join our Neighbourhood Services team.

Our team is committed to delivering excellent service to Cardiff’s residents and visitors, supporting environmental enforcement through robust business and administrative processes.

You will play a key role in reviewing and verifying data to ensure it is recorded accurately, as well as supporting Neighbourhood Services through a range of general administrative duties.

You will be responsible for cross-checking data from various sources, handling enquiries and complaints, maintaining accurate records, and supporting the implementation of electronic and paper record management systems. The role involves analysing data, identifying anomalies, reporting variances, and supporting audits and compliance with Council procedures.

You will also provide general office administration, support the team with stocktaking and audit checks, and use IT systems such as Alloy, Startraq, Bartec, Collective, Gatehouse, and Halo for data entry and reporting.

• Good general standard of education.
• Experience with administrative processes, data entry, and record management.
• Experience working with databases, spreadsheets, and other software.
• Excellent communication skills and experience in a busy administrative environment.
• Ability to work calmly, efficiently, and courteously with members of the public.
• Proficient IT skills, particularly in Microsoft Office and data management systems.
• Strong data analysis skills, including cross-checking and identifying inconsistencies.
• Ability to work on your own initiative and apply a methodical approach to tasks.
• Enthusiastic, adaptable, and self-motivated, with a flexible approach to work.
• Ability to work under pressure and to tight timescales.
• Commitment to the Council’s Equal Opportunities Policy.

This vacancy is suitable for post share.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

The role is based at Lamby Way but may require working from any designated Council facility.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website :

Important information you need read in order to complete your application:

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Job Category Admin / Clerical

Working Pattern/Contract Type Full Time Permanent