Account Manager

Up to £28,000 DOE

Location:

Cardiff, Wales, United Kingdom

Are you ready to join a specialist organisation recognised for providing exceptional service and smooth project delivery to major brands?

Our long‑standing partner, an industry leader in end‑to‑end retail solutions, is growing its Support function and now seeks a Client Support Coordinator to work alongside a Senior Account Manager on a key, high‑value client account. With a reputation for quality, efficiency and sustainable practices, this business supports major retailers with everything from product sourcing to coordinated distribution.

• Client Support:
  Handling incoming queries efficiently while building trust and strong working relationships.
• Stock Coordination:
  Monitoring inventory, anticipating requirements and arranging timely replenishment.
• Supplier Liaison:
  Sourcing products at competitive prices from pre‑vetted suppliers and ensuring agreed lead times are met.
• Reporting & Administration:
  Preparing accurate updates and reports for your manager, the client and internal teams.

• Background
  
  Experience:
  
  Experience in customer service, purchasing or a similar coordination role, ideally within retail, manufacturing or supply chain environments.
• Organisational Ability:
  Comfortable juggling multiple tasks and adapting quickly in a busy environment.
• Relationship
  
  Skills:
  
  Confident in communicating with clients and suppliers and maintaining positive partnerships.
• Technical Confidence:
  Good IT and analytical skills with the ability to pick up systems quickly.

If you’re looking to join a respected, stable business with strong values and long‑term client relationships, we’d love to hear from you.