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Alarm & CCTV Control Room Team Lead

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Cyngor Caerdydd/Cardiff Council
Full Time position
Listed on 2026-01-14
Job specializations:
  • Business
    Emergency Crisis Mgmt/ Disaster Relief, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: 24/7 Alarm & CCTV Control Room Team Lead
A local government authority in Cardiff seeks a committed individual to manage the Alarm Receiving Centre. You will supervise teams, ensuring quality service to customers, while working to enhance customer contact services through technology. Qualifications include excellent customer service skills, experience in managing teams, and exceptional communication abilities. A flexible approach is required, with shifts including weekends and holidays. This is a full-time permanent position offering a dynamic work environment.
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