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HelpDesk/Support Bilingual

Hybrid Consumer Support Advisor

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: LexisNexis Risk Solutions
Full Time position
Listed on 2025-12-04
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading risk assessment firm is seeking a Consumer Support Advisor in Cardiff. In this hybrid role, you'll provide excellent service across multiple customer channels and manage requests within service level agreements. Ideal candidates will have strong communication skills, experience in the Regulated Services industry, and familiarity with GDPR. The position offers a supportive environment focused on relationship building and process improvement.
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