Welsh Speaking Customer Service Advisor

Job in Cardiff, Cardiff City Area, CF10, Wales, UK

Listing for: Pertemps Managed Solutions

Full Time position
Listed on 2025-12-30

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Bilingual

Salary/Wage Range or Industry Benchmark: 15.04 GBP Hourly GBP 15.04 HOUR

Pertemps Managed Solutions provided pay range

This range is provided by Pertemps Managed Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Pertemps Managed Solutions

Cardiff (hybrid) | £15.04 per hour | 37 hours/week | Until 31st March 2026

Join our public sector client as a Welsh Speaking Customer Service Advisor and become a key part of their Contact Centre team. You’ll deliver high‑quality support across phone, email, and social media, ensuring every customer receives a professional and positive experience.

What you’ll do:

Handle a wide range of enquiries and transactions
Deliver excellent service across multiple channels
Support continuous improvement in customer service

What you’ll need:

Fluent Welsh speaker with strong communication skills
Experience in a customer‑facing, multi‑channel environment
Confident using CRM systems and Microsoft applications

Seniority level

Associate

Employment type

Temporary

Job function

Customer Service

Industries

Government Administration

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