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Customer Support Specialist — Financial Services; Hybrid
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2025-12-30
Listing for:
Capital on Tap
Full Time
position Listed on 2025-12-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A financial services provider is seeking a Customer Support Officer in Cardiff. This hybrid role involves serving customers via phone, email, and live chat, resolving issues, and maintaining high service standards. Candidates should have a minimum of 2 years' experience in customer service, excellent communication skills, and the ability to manage high query volumes.
Perks include private healthcare, holiday entitlement, and wellness benefits. Application process includes a brief intro call followed by an assessment day.
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