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Licensing & Customer Service Officer - Call Centre

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Cyngor Caerdydd/Cardiff Council
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A local government authority in Cardiff seeks enthusiastic individuals for Customer Service Officer positions in their Contact Centre. Successful candidates will provide high-quality customer service via telephone and email, assisting a diverse customer base. Applicants must have experience in a call centre, demonstrate excellent communication skills, and show a customer-focused and team-oriented approach. This full-time permanent role is office-based at County Hall, Cardiff.
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