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Customer Care Specialist - Hybrid & Global Impact

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Cognibox
Full Time position
Listed on 2026-01-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A customer support provider in Cardiff is looking for a Customer Care Advisor to join their team. In this role, you'll help customers through their accreditation process by addressing inquiries through various channels, ensuring high service standards. The role offers a hybrid work environment, where you work in the office three days a week, along with generous benefits like enhanced parental leave, a healthcare plan, and a pension scheme.

Team collaboration and customer satisfaction are key to the role, making it essential to be a proactive team player.
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