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Customer Success Mgr./ CSM Client Relationship Manager

B2B Customer Success & Onboarding Manager

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: LexisNexis Risk Solutions
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
  • Business
    Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading risk management solutions provider in Cardiff is seeking a Customer Relationship Manager to support the sales team and ensure a positive experience for customers. The role involves collaborating with sales and internal stakeholders, managing customer accounts, and providing tailored support. Ideal candidates will have a strong problem-solving skill set, a customer-first mindset, and prior experience in a B2B environment.

This position offers an opportunity to contribute to customer satisfaction and process improvements.
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