Accounts Receivable Specialist: FTC

We are seeking a skilled and motivated Accounts Receivable Specialist to join our Credit Control team on a 6-month fixed-term contract. You will focus on credit control activities, ensuring effective management of customer debt and supporting the company’s cash flow objectives. The role involves direct interaction with external clients to manage debt recovery, resolve issues and disputes, and partner with internal departments and back-office operations to ensure the most effective processes are followed.

Bonus if if you speak Mandarin or Chinese.

• Monitor and manage customer accounts to ensure timely payment of outstanding invoices.
• Collect outstanding monies owed to the company to improve working capital.
• Conduct proactive credit control activities, including chasing overdue payments via phone and email.
• Contact business clients in multiple countries through phone calls and emails.
• Prepare and distribute aged debt reports and financial schedules for clients, highlighting high-risk accounts.
• Maintain accurate and up-to-date records of all collection efforts and customer communications.
• Investigate and resolve payment delays and disputes in collaboration with internal departments and consultants.
• Analyse trends, identify issues, and make recommendations for process improvements.
• Highlight and elevate problematic accounts to management and financial controllers, including recommendations for legal action or third-party collections.
• Support month-end reporting and audit processes related to credit control.
• Contribute to the improvement of credit control procedures and documentation.

• Academic history:
  Finance degree.
• Experience:
  
  Minimum 5 years of relevant experience in accounts receivable or credit control.
• Strong communication and negotiation skills, both verbal and written.
• High attention to detail and ability to manage multiple priorities.
• Knowledge of ERP systems and advanced Microsoft Excel skills.
• Ability to work independently and meet deadlines in a fast-paced environment.
• Shows initiative, drive, and determination to achieve high standards.
• Comfortable with change and adapts well to changing demands.
• Responds to clients positively and flexibly, providing the best possible service.
• Works cooperatively and supportively with colleagues to achieve joint aims.
• Seeks information and considers regional and global implications in decision-making.
• Plans and organizes own workload, prioritizing when necessary.
• Understanding of legal frameworks related to debt recovery (preferred).
• Experience in a shared services or high-volume credit control environment (preferred).

• Competitive salary for the duration of the contract.
• Opportunity to gain experience in a dynamic finance team.
• Supportive and collaborative work environment