Account Manager

Account Manager – Motor Finance

Let us tell you a bit about the opportunity. You are commercially minded, relationship‑driven and ready to make an impact in a fast‑moving business. We are looking for an Account Manager to join our high‑performing Motor Finance team – someone who thrives on building partnerships, driving results and creating exceptional customer experiences.

• Act as the front‑line specialist for your portfolio of dealers, handling queries, resolving issues and proactively driving new business opportunities through regular telephone contact.
• Generate and analyse MI and performance data for your region, spotting trends, identifying risks and opportunities and shaping data‑driven decisions.
• Proactively manage accounts to maximise conversion, improve performance and achieve targets.
• Collaborate with the senior leadership team to develop improvement plans, share insights and enhance dealer relationships.
• Champion best practice by promoting relevant products, identifying performance gaps and working with dealers to drive better outcomes.
• Share market and competitor intelligence with the Motor Insights and Sales teams to inform strategy and innovation.

• Strong influencing and relationship management skills.
• A consultative sales approach and a passion for delivering great customer outcomes.
• Confidence analysing data, interpreting MI and using insights to drive performance.
• Excellent organisation, planning and communication skills, both written and verbal.
• The ability to work independently and collaboratively in a fast‑paced environment.
• A good understanding of risk management and compliance frameworks (knowledge of Regulation / Consumer Duty is a plus).
• Experience or interest in the UK Motor Finance sector.

• Hybrid working policy – Cardiff office / home.
• Competitive salary and a great range of core benefits including 10% pension, 30 days holiday and annual bonus.
• A friendly and flexible culture – the same as how we work with our customers.
• A growing organisation that means there are lots of opportunities to progress.
• A drive for continuous improvement which you will be empowered to get behind from day one.

We are one of the largest lenders in the UK used car finance market. We specialise in motor finance for over 40 years and are recognised as one of the best car finance providers in the industry.

We are part of the Aldermore Group which includes Aldermore Bank plc. We offer a range of personal and business finance and savings options.

We welcome people regardless of age, disability, gender identity, marital status, race, faith, sexual orientation, socioeconomic background and whether you are pregnant or on family leave. We are committed to building a working environment that values respect, diversity and compassion.

We have a thorough referencing process which includes criminal record checks. If you are ready to make an impact and grow with a forward‑looking finance organisation, we would love to hear from you.