ServiceNow Solution Consultant; Pre-Sales

Service Now Solution Consultant (Pre-Sales)

Fly Form is looking for an experienced Service Now Solution Consultant on a contract basis. You will support the sales team to develop top-class solutions and deliver meaningful client impact.

Contract | 6 months+
· UK Remote with occasional travel to client site when needed
· Day Rate: c.£600 p/day (depending on experience)

• Support qualification, discovery, and scoping activities during sales campaigns.
• Handle Service Now technical questions from clients.
• Configure demonstration environments to address client requirements and business issues.
• Deliver value-driven Service Now demonstrations to clients for modules across the platform.
• Deliver excellent advisory and value assessment outcomes to clients.
• Create highly accurate solution plans, client proposals and SOW documentation.
• Respond to RFI/RFP documents in line with client requirements.
• Lead customer workshops to gather client requirements and translate into high-value solutions.
• Support Fly Form marketing activities and artefacts such as webinars, podcasts, Service Now events, whitepapers, etc.
• Build strong relationships with Service Now technical, sales, partner, and education resources.
• Share best practices and known solutions to enhance the quality and efficiency of the team.

• Fanatical attention to detail
• Solution oriented and problem solver
• Service Now technologist at heart
• Thrives on high quality delivery
• Growth mindset – desire to learn and grow with the company
• Take accountability and adopt extreme ownership
• People first mentality
• Client focused with ability to create rapport

• Pre-sales/Solution Consulting experience with Service Now.
• Outstanding communication skills in writing, speaking, and presenting to senior stakeholders.
• Ability to define and develop solution proposals and SOW documentation to a high standard.
• Experience in responding to detailed and complex RFPs.
• Proven ability to deliver effective and value-driven demonstrations of the Service Now platform.
• Strong commercial understanding of sales and marketing activities.

• Working knowledge of IT Service Management processes and best practices, or complimentary toolsets.
• ITIL v3 foundation (or higher) certification.