DevOps Engineer

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We are seeking a Dev Ops Engineer to be a key member of the software development team, working to deploy, monitor, and operate our software across key production systems that serve tens of thousands of customers. Your work will have a strong impact on user experience, customer satisfaction, and company growth. We work in an agile environment utilizing modern tools such as AWS, Terraform, Kubernetes and Ansible.

The ideal candidate will be experienced, organized, positive, driven, and a team player.

Department: Technology & Product

Location: Cardiff, UK

• Provide technical thought leadership in collaboration with Architecture and Engineering
• Design, implement, and maintain infrastructure as code for both development and production environments
• Design, implement and maintain observability and monitoring solutions and monitor the system health, taking action to maintain up-time and performance SLAs, including on-call rotation
• Design, implement, and maintain continuous delivery systems and advise development teams on code and implementation to increase application resiliency, operability, and best practices
• Design, implement and maintain Kubernetes clusters with advanced configuration and features
• Design, implement and maintain Kafka clusters with advanced configuration and features
• Identify points of failure and recommend solutions in our infrastructure

• Education level - Bachelor’s degree (B.A) preferable
• Years of Experience – 3+ relevant experience in Dev Ops in a SaaS environment
• Expertise in distributed systems including load balancing, distributed messaging, and distributed databases
• Expertise in software configuration management (SCM) and tools like Chef, Puppet, Ansible or similar
• Expertise in cloud platforms, primarily AWS
• Expertise in automated deployment methodologies that support CI/CD/CM using Git, Jenkins or Git Hub Actions preferred
• Experience configuring and administering Kubernetes clusters using advanced features including non-standard networking, storage classes/claims, name spacing, and multiple node groups
• Experience configuring and administering Kafka clusters including disaster recovery mechanisms, data loss prevention techniques, and determining topic configuration to right size for demanding and variable loads
• Experience with Windows and Linux systems and tools
• Prior professional application development experience with a particular focus on SaaS applications and web development
• Knowledge of IP networking, including TCP, UDP, firewalls, SSL
• Knowledge of software engineering and design principles such as design patterns, architectural patterns, CAP Theorem, event driven architecture, and similar
• Must be security-minded at all levels
• Excellent communication and team collaboration skills ability to approach problems in a structured way and find reliable solutions.

• hybrid workplace policy – work from the office 3 days per week
• Enhanced Parental Leave
• Generous annual leave
• Healthcare Plan
• Annual Giving Day – an extra day to give back to yourself or your community
• Cycling-to-work Scheme
• Pension scheme with employer contributions
• Life Assurance – 3X base salary
• Rewards Program – access to discounts and cashback
• Linked In Learning License for upskilling & development

Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!

What you can expect if you apply:

• A response to your application within 15 working days
• An interview process consisting of:
  • An initial discovery call with the recruiter
  • A first stage interview via Microsoft Teams
  • Additional interview (likely face to face) with…