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Head of IT Service Desk — Hybrid MSP Leader

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: ARO
Full Time position
Listed on 2025-12-27
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager, IT Consultant, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 125000 - 150000 GBP Yearly GBP 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A leading IT services provider is seeking a Head of Service Desk in Cardiff. This hybrid role involves leading a high-performing team, driving operational excellence, and ensuring customer satisfaction. The ideal candidate will have proven experience in managing IT Service Desks and a strong knowledge of ITIL frameworks. Join an award-winning company committed to employee development with competitive benefits and a collaborative culture.
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