Information Technology Operations Support

Information Technology Operations Support

Join to apply for the Information Technology Operations Support role at WJEC / CBAC
.

This role is part of the IT Operations team at WJEC, supporting IT systems essential to delivering general and vocational qualifications to candidates in Wales and England.

• Data quality and validation checking.
• Review and resolution of data inaccuracies / errors.
• Support the development of automation and “self‑serve” procedures to improve efficiency.

We are open to candidates who may not have previous experience in this sector and may be transferring from related sectors such as education or engineering. The right candidate is comfortable working with business systems/processes, enjoys understanding how they work, communicates clearly with colleagues and stakeholders, places importance on quality and accuracy, and can apply critical thinking to solve complex problems.

25 days annual leave, 16 days statutory and additional holidays (adjusted for part‑time or compressed working patterns), free Welsh language courses, a generous pension scheme and numerous family‑friendly policies.

We operate a hybrid model, requiring the successful candidate to work at the Cardiff office 1–2 days per week and elsewhere at home, with flexibility discussed.

For more information, contact our HR team at

23:59, Sunday 11 January 2026

Tuesday 20 January 2026

Mid‑Senior level

Full‑time

Training and Information Technology

Cardiff, Wales, United Kingdom