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HelpDesk/Support Technical Support

Entry-Level Helpdesk Specialist: Fanatical Support Training

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Rackspace Technology
Apprenticeship/Internship position
Listed on 2025-12-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading multicloud solutions provider is seeking an entry-level Helpdesk Support Technician in Cardiff. You will interact with customers over chat, phone, and support tickets, providing both technical and non-technical assistance. The ideal candidate is self-motivated, has strong communication skills, and is eager to learn. This role involves managing support queues while delivering exceptional customer service.
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