Data Centre Operator; Control-M

Position: Data Centre Operator (Control-M Experience Essential)
Start: ASAP

Location:

Cardiff (hybrid – some WFH once trained)

A leading organisation is seeking an experienced Data Centre Operator to join their operations team on a long‑term contract. This role is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in keeping critical systems running smoothly.

Please note:

Control‑M experience is essential. Candidates without Control‑M exposure cannot be considered.

Operational Duties

Monitor and manage core production systems

Respond to event‑driven alerts and monitoring console notifications

Liaise with external vendors when support is required

Contact on‑call technical specialists during out‑of‑hours incidents

Perform first‑line corrective actions on documented administrative systems

Run and monitor batch schedules using tools such as Control‑M and Visual Cron

Execute weekend release jobs/scripts to deploy development changes

Manage Xerox bulk printing and other physical operational tasks

Data Centre Activities

Support engineers during planned power‑down weekends

Verify system availability (e.g., application logins)

Conduct physical patrols to check temperature and environmental conditions

Maintain security and access logs in line with procedures

Carry out ad‑hoc tasks to ensure smooth data centre and batch operations

Candidates with broader scheduling or production experience will be prioritised, especially those able to support the Control‑M scheduling environment and production output processes:

Review and maintain operational procedures

Produce accurate daily, weekly, monthly, and ad‑hoc reports

Apply schedule changes

Investigate and resolve production issues within the agreed scope

Essential Skills

Strong background in IT operations

Ability to work independently and within a small team

Self‑motivated, proactive, and solution‑focused

Comfortable working under pressure in a 24/7 environment

Experienced in root‑cause analysis and incident handling

Committed to continuous learning and skill development

Control‑M experience is mandatory

Desirable Skills

Experience in batch processing and job scheduling

Exposure to Microfocus environments

Understanding of JCL

Korn shell scripting knowledge

Familiarity with Linux/UNIX commands

Basic understanding of Oracle database structures

Awareness of ITIL principles

Shift Pattern

12‑hour shifts (days and nights)

364‑day coverage (Christmas Day off)

Weekly shift patterns agreed between the contractor and the organisation

For immediate consideration, click apply with an up to date CV