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Digital Transformation Support Officer

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Cyngor Caerdydd/Cardiff Council
Full Time, Seasonal/Temporary position
Listed on 2026-01-09
Job specializations:
  • IT/Tech
    IT Consultant, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: DIGITAL TRANSFORMATION SUPPORT OFFICER

An exciting opportunity has arisen for a committed individual with excellent IT skills to join the Digital Transformation Team as a Digital Transformation Support Officer.

About the job

The Digital Transformation Support Officer will be responsible for supervising a team of Systems Support Officers who are responsible for the development and effective management of emerging technology, overseeing the ordering and allocation of IT new trial equipment, supporting the implementation of the Digital Strategy, and providing accurate timely statistical information. Creating effective relationships with stakeholders and technology partners to improve service provision where IT is the enabler.

What We Are Looking For From You

You should have a desire to work in a fast-paced team environment and work collaboratively with colleagues. The successful candidate will have an in-depth knowledge of new technology and experience of carrying out system administration. Excellent communication and organisational skills are vital for this role.

Additional information

This post is temporary until 31/03/2027.

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.

This post is subject to a Disclosure and Barring Service Basic check.

This vacancy is suitable for job share.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

For further information or an informal conversation about the post, please contact Janine Roberts by E-Mail

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our
website :

Important information you need read in order to complete your application:

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Job Category ICT

Department Housing & Communities

Working Pattern/Contract Type Full Time Temporary

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