Business Analyst

Business Analyst / Fin Tech / SaaS / BA / Financial Services / Cardiff / Hybrid / Permanent

Vivo Talent are looking for an experienced Business Analyst to join our clients team and support the development of lending products within a global SaaS platform
. This is a product-led role
, ideal for someone who can balance customer needs, commercial priorities and long-term product strategy.

You’ll work in a lean, agile environment
, partnering closely with other departments to ensure they’re solving the right problems and delivering real customer and business value.

• Analyze and document product requirements aligned to the product vision and roadmap
• Translate product needs into clear specifications, process flows and use cases
• Support Product Owners with user stories, acceptance criteria and prioritisation
• Contribute to continuous product discovery using customer insight, data and experimentation
• Identify dependencies across the full credit lifecycle (origination to collections)
• Collaborate day-to-day with engineering, design and QA in an agile setup
• Embed regulatory, security and risk considerations into all requirements

• Strong experience as a Business Analyst in a software product environment (Fin Tech or Financial Services)
• Hands‑on experience working in lean agile teams (Scrum, Kanban or hybrid)
• Product‑first mindset with a focus on outcomes over outputs
• Confident communicator who can challenge feature requests constructively
• Data‑driven and analytical, with good judgement on when qualitative insight is needed

• Competitive salary and benefits
• Clear career progression and development opportunities
• A collaborative, inclusive and innovative culture
• Access to modern tools and technologies