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Customer Success Leader - L&D & Coaching; Hybrid

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Capital on Tap
Full Time position
Listed on 2025-12-08
Job specializations:
  • Management
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: Customer Success Leader - L&D & Coaching (Hybrid)
A financial services firm is seeking a Customer Success Manager in Cardiff. This hybrid role involves leading a team to enhance performance and develop training materials. You will also oversee new-hire onboarding and coach staff to improve customer interactions. The ideal candidate has a strong background in customer service, leadership experience, and excellent communication skills. Enjoy unique perks like private healthcare, annual learning budgets, and a fun office environment.
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