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Resource Planning & Forecasting Manager - Hybrid
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2025-12-30
Listing for:
SW Safety Consulting
Full Time
position Listed on 2025-12-30
Job specializations:
-
Management
Program / Project Manager, Operations Manager
Job Description & How to Apply Below
A leading consulting firm is seeking a Resource Planning & Forecasting Manager based in Cardiff. This role involves managing a team to create demand forecasts and capacity plans for a large contact centre operation. Key responsibilities include leading team improvement initiatives, optimising planning processes, and enhancing workforce management tools. The ideal candidate has solid experience in contact centre environments, strong analytical skills, and advanced forecasting abilities, complemented by a hybrid working model and competitive salary.
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