Operations - Operations Manager

Working here isn’t just a job. You can advance your career at Avove, and we’ll reward you with a range of benefits that recognise great work. We provide full training and continuous development to help you reach your potential. We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career.

We understand the impact our work has on our society and the environment. It’s the difference we make that improves people’s lives and helps the economy to grow. We work alongside our customers to deliver resilient, bespoke infrastructure solutions that keep the taps running, the energy flowing and people connected. The work we do together matters.

Due to expansion, we’re looking for an Operations Manager to join our Welsh Water framework. Responsible for overseeing the end-to-end delivery of all programmes. You’ll ensure on-site activities run smoothly, meet framework requirements, and deliver safely, on time, and within budget. In this fast-paced, potentially 24/7 environment, you’ll monitor client KPIs, maintain quality and compliance standards, and lead programmes to the highest professional level.

Collaboration with clients, supply chain partners, and stakeholders will be key, using a mix of internal and external resources.

• Oversee delivery and financial performance of programmes, identifying risks early and taking corrective action.
• Plan, coordinate, and supervise work in line with contract requirements; organise collaborative planning sessions when needed.
• Provide timely supervision, coaching, and performance monitoring for teams and supply chain partners.
• Promote Health, Safety, and Environmental compliance in line with Avove’s standards.
• Manage change control, supplier quotes, and support business case approvals.
• Ensure programme scope, design acceptance, risk management, and quality assurance processes are in place.
• Manage productivity and cost-effectiveness of teams and supply chain partners.
• Liaise with supply chain on construction methods and design solutions.
• Ensure all deliverables meet client requirements, deadlines, and budget.
• Conduct site visits, maintain communication, and attend management meetings.
• Approve change control, monitor compliance, and contribute to final account submissions.
• Ensure effective use of resources, welfare facilities, and accurate record-keeping.
• Approve invoices, manage payments, and maintain contract compliance.
• Ensure team competence, training, and adherence to company policies.

• SMSTS Certification
• NEC4 Project Management (or equivalent training)
• Strong understanding of Health, Safety, Environment & Quality (HSEQ) and relevant legislation
• Ability to engage and collaborate effectively with a wide range of stakeholders
• Practical knowledge of NRSWA regulations and associated practices
• Financial awareness with the ability to manage budgets and cost control

We offer a rewarding salary that is tailored to your skills and experience. But that’s not all! We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn’t fit all, so everyone has access to a variety of flexible benefits that work for you.

• Company pension scheme
• Life assurance
• Family friendly policies
• A selection of lifestyle benefit options
• Financial wellbeing programme
• Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues.
• We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising.
• Rewards initiative for achieving recognised professional qualifications.

We design, build and maintain the UK’s utilities infrastructure to help transform local communities for the better. We provide cutting-edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected. We are an expert, responsible and agile partner, providing vital services to water and power sectors. We work closely with our clients to help protect…