Field Service Engineer

Employer Cardiff and Vale University Health Board Employer type NHS Site ALAS Posture & Mobility Centre Town Treforest Salary £25,313 - £26,999 per annum Salary period Yearly Closing 17/12/2025 23:59

WHO WE ARE:

Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services.

Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives;
Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they they need it;

care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.

We are a values‑driven organisation and our goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:

• We are kind and caring
• We are respectful
• We have trust and integrity
• We take personal responsibility

OUR REGION:

Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge.

Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

This role is within ALAS Posture & Mobility Service based within Treforest Industrial Estate. The postholder will work within the community repairing wheelchairs and will be provided with a UHB vehicle.

We are looking for two individuals who are self‑motivated, organised and team players. The successful candidates will need to be patient focused ensuring the best service is provided to our service users. A clean driving licence is required as the role will involve daily driving around South Wales. NVQ Level 3 or equivalent technical qualification is essential as well as having the ability to use a range of engineering tools.

The successful candidates will need to be flexible and committed to the role. Experience working with wheelchairs in a technical capacity is desirable as well as working in wheelchair or related service.

The two roles are full time posts working Monday‑Friday, however due to the nature of the role, the successful candidates will need to be part of the out of hours emergency repair service.

The main duties of the Field Service Engineer post are as follows;

• The repair and adjustment of wheelchairs including the fitting of wheelchair components.
• To undertake visits to the homes of patients across South Wales and will therefore need to hold a full driving licence and be aware of lone worker issues.
• To carry out administrative functions to support the clinical and technical team, that will include necessary administration,…