Team Leader, Restaurant​/Food Service

Have you got what it takes to be the Colonel’s next apprentice? But first…A warm southern WELCOME to Kentucky Fried Chicken. Our world-famous chicken restaurant brand all started with one cook, Colonel Harland Sanders, who created a finger lickin’ good recipe more than 75 years ago, a list of secret herbs and spices scratched out on the back of the door to his kitchen.

He started travelling by car to different restaurants and cooked his fried chicken on the spot for restaurant owners. He did this at the age of 65. If the owner liked the chicken, they would enter into a handshake agreement to sell the Colonel’s chicken. Legend has it that Colonel Sanders heard 1009 “No’s” before he heard his first yes.

The Colonel’s story still inspires us today. It reminds us how grit, perseverance, dedication and ambition along with hard work can create success; regardless of your age or where you come from. Our purpose as an employer is to empower our people to find their own secret recipe in life too.

It’s our ‘other’ SECRET. The colonel has taught us that there is a Right Way to do things. It isn’t always easy, but it’s always better. We lead with the heart and we Care Hard about making our team members feel part of the family and have fun while we are ’re a people business that happens to serve chicken and chips.

We Care Hard about you, your development and your journey with us. In return we’ll ask you to roll up your sleeves, get stuck in and treat our guests as family. It’s what the colonel would do.

A career with KFC offers much more than just fantastic earning potential. You’ll receive comprehensive training and excellent opportunities to grow your career. Not only that we encourage our teams to have fun together too so expect some social nights out and team pots that can be spent on social events throughout the year.

• A competitive hourly rate and paid holidays
• 25% staff discount
• Free meal whilst working
• Flexible scheduling
• Workplace Pension Scheme
• Full training and induction of the KFC way of working
• Opportunities for training, development and promotion

Graduates of the Level 3 Hospitality Supervisor Apprenticeship will learn all about the Hospitality Industry, develop and sharpen your leadership skills (you won’t need to wing it!) and gain a nationally recognised qualification, all without compromising your salary. You will earn good money while you learn. The apprenticeship is a structured learner & employer focused development programme designed to create opportunities for lifelong knowledge, skills and behaviours within the hospitality industry.

Your training will be delivered every 4-6 weeks either via face‑to‑face visits in restaurant, remotely over telephone or via Skype preparing you for your End Point assessment. With the right attitude, Team Members can carve out a steady career with the brand progressing to Team Leader through to Restaurant General Manager with the potential to progress to Head Office opportunities.

As a Team Leader you will be the Restaurant General Manager (RGM) “wingman” or woman supporting the RGM with leading and developing a diverse team and culture within the restaurant. We encourage you to be your own authentic self, whom may love Chicken & Chips, but above all else, you will have a guest first mindset with the autonomy to run the restaurant as if it were yours.

Your daily duties will include:

• Our People – caring about each team member’s personal growth, development and supporting them on the right way to do things. Building a competent team who can have fun together yet will roll up their sleeves when it ‘hot’ in the kitchen.
• Satisfied Guest – leading by example and training the team to be ‘guest maniacs’ serving accurate, hot meals with a friendly smile. Helping the team manage digital touch‑screen kiosks and maintaining high cleanliness standards.
• Make it Right – resolving any guest experience issues, reviewing feedback with management and continually improving service quality.
• Sales – planning for community events, direct competition and other opportunities to increase sales.…