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Customer Service Rep Bilingual

Sports Betting Retail Customer Service Lead

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Entain
Full Time position
Listed on 2026-01-02
Job specializations:
  • Retail
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 13 GBP Hourly GBP 13.00 HOUR
Job Description & How to Apply Below
A prominent gaming company is seeking a Retail Customer Service Manager in Cardiff to deliver exceptional customer service and uphold high standards. You will engage with customers in a fast-paced betting shop environment and ensure smooth transactions. Ideal candidates should demonstrate a passion for customer service and effective communication skills.

This role offers a competitive salary of £13.00 per hour, with a weekly rota of approximately 16 hours that requires flexibility for various shifts including weekends.
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