Management, Retail & Store Manager

Join to apply for the Management Opportunities role at JD Sports Fashion

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of sports fashion, outdoors and gyms. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE 100 publicly quoted company since 2019. We want to be the leading global omni-channel retailer in the sports and outdoor industry.

We are seeking a skilled Assistant Manager with strong leadership and communication abilities to guide their team towards achieving sales and KPI targets whilst providing unparalleled service.

Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales and KPI targets; setting clear sales goals, tracking performance, and evolving processes for continuous growth; creating a positive team culture through recruiting, training and continuous staff development; building a motivated and high-performing team; analysing sales data and financial reports to make quick and well-informed decisions;

acting as the point of contact for colleagues in the manager’s absence; providing excellent customer service, addressing inquiries and resolving complaints; helping manage day-to-day operations, including opening and closing procedures; supporting cash management tasks such as processing transactions and reconciling tills; participating in hiring, onboarding and training new employees; giving feedback and coaching to improve performance; supporting the Store Manager in maintaining colleague schedules;

and ensuring operational costs remain within the allocated budget.

Previous supervisory or management experience in a fast-pace retail/customer-facing environment; passion for retail and a good understanding of latest trends and competitors; experience coaching and developing individuals; strong communication skills; proven track record of achieving and exceeding sales targets and KPIs; experience analysing KPI data to make commercial decisions; keen eye for detail and commerciality; previous experience in visual merchandising is advantageous;

ability to promote JD Group values to stakeholders.

• Quarterly discretionary bonus schemes
• Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
• Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
• Access to digital health and well-being services through our benefits platform (TELUS Health)
• Health cash plans
• Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
• Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England only)
• Company Sick Pay scheme
• Discounted gym memberships at JD Gyms
• Life Assurance
• Access to colleague networks, to share lived experiences and support initiatives that drive positive change
• Opportunities to volunteer and contribute to JD Foundation
• Employer engagement forums to help influence positive change
• Incremental Holiday Allowance
• Staff discount on JD Group and other brands within the organisation and personal development opportunities to learn and develop at work

• Mid-Senior level

• Full-time

• Other

• Retail

Thank you for your time #JD