Quotations Administrator

Sales Administrator -  Salary of £26,200 rising to £27,4000 after 6-month probation, and again to £28,500 after 12 months

Saint Mellons CF3

Permanent

We are currently working with a leading manufacturing company who are looking to expand their team by taking on a Sales Administrator. The successful candidate will be capable of managing customer enquiries and quotation requests, providing product specific guidance to form pricing estimates and promote appropriate products relating to customer requirements.

The candidate must have experience of working in an Administration based position within the manufacturing/ engineering/ construction industry, with experience of handling pricing enquiries via email and telephone, creating quotations or estimates for customers using learned product knowledge to assist answer their queries.

Sales Administrator Benefits:

Salary of £26,200 rising to £27,4000 after 6-month probation, and again to £28,500 after 12 months

10% yearly bonus based on company performance

Monday to Friday 9am to 5pm

Permanent, stable role within a growing organisation during an exciting period of expansion

24 days holiday plus 8 bank holidays with Christmas shutdown

Death in Service scheme

Pension, 4% employee + 5% employer

Company Events and long Service Awards, award given from 5 years on in 5 year increments

Free Parking

Free Tea and Coffee

Sales Administrator Duties and Responsibilities

Responding to customer enquiries via email and telephone, providing information on projects, providing quotations for products based on the customer’s order, advising on product specifications and lead times for arrival

Provide product guidance to customers on the appropriate use and application of products

Ensure all information is supplied at order stage, completing contract documents accurately to ensure orders are processed as per customer and specification requirements

Interpreting customer’s request for products in line with their specification

Ensure correct use and application of the pricing guidelines for all products at quotation stage

Liaising with procurement and planning regarding lead times, ensuring that all lead times are adhered to at order and quotation stage

Providing effective administrative support to the external sales team

Pass appropriate technical enquiries to the internal technical services team

Handling any customer complaints efficiently

Sales Administrator Essential Experience/Qualifications required

Experience with in a manufacturing/ engineering/ construction administrative support or customer led environment

Experience of producing quotations or pricing for customers is essential

Proven experience of providing product guidance on technical products

Able to build strong relationships with customers

Experience of being the main point of contact for technical enquiries for sales aftercare

Excellent customer service skills and strong communication both written and verbal

Proven ability to learn technical product knowledge to be able to advise customers on products

Knowledge of a SAP/ ERP/ MRP system is desirable but not essential, you must have Microsoft Office experience including Excel and Word.

If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV. As champions of diversity and inclusion in the workplace, THOMAS Professional commit to reviewing applications we receive with complete fairness and equality.

At THOMAS Professional, we are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know, and we’ll be happy to accommodate your needs.

THOMAS Professional is acting as an agency on behalf of the client for this position.

THOMAS Professional is proud to be a corporate member of the REC, the recruitment industry's leading professional body.

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