Retail Relief Security Officer

Retail Relief Security Officer – Mitie Cleaning & Hygiene Services

Location: B&Q Cardiff & Newport area; B&Q Stores.

Position: Security Officer.

Pay: £12.40 per hour.

Shifts: Covering annual leave and sick leave only in the store.

• Act as a visual deterrent on the shop floor.
• Safely detain offenders following H&S training.
• Utilize store security systems, including CCTV and EAS gates.
• Collaborate with covert security operatives.
• Investigate losses and support inquiries about known offenders.
• Complete accurate incident reports and company documentation.
• Report crime incidents using a company‑provided tablet.
• Conduct routine patrols to ensure customer safety.
• Record patrols in daily activity sheets.
• Provide security updates during store briefings.
• Conduct shift handovers to ensure service continuity.
• Maintain a safe and secure environment for all.

• Door Supervision or Security Guarding License.
• Five‑year checkable employment history or documentary evidence of any period of unemployment, self‑employment, or education.

• Previous experience in a retail security role.

• Generous Staff Discount: 20% (subject to qualifying period).
• Free SIA License Renewal.
• Competitive Holiday Entitlement.
• Pension Scheme.
• Personal Learning Hub & Additional Training.
• 24/7 Virtual GP & Healthcare Benefits.
• Cycle to Work Scheme.
• Full Uniform Provided.
• Exclusive Discounts with Selected Companies.
• Company Share Scheme (SIP & SAYE).
• Overtime Available.

Apply Now to become a part of our dedicated team at Mitie and take advantage of our extensive benefits and career development opportunities!