Customer Team Member

Job Title

Customer Team Member at Blakemore Trade Partners

We have an exciting opportunity for a Customer Team Member at SPAR Cardigan
. You will support store management and create a positive customer experience, maximizing sales and profit by carrying out allocated tasks and continuously improving the store, ensuring great customer service through our core values:
Brilliant Basics, Moments of Wow, Food for later and Food for now!

• Greeting customers in a friendly and welcoming manner.
• Answering customer inquiries about products and services and assisting customers in finding the items they need.
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
• Upselling selected products to customers and highlighting multi-buy offers to maximize sales.
• Working stock: checking deliveries, stocking shelves, keeping the sales floor clean and organised, rotating stock to ensure freshness and timely expiration dates.
• Completing additional assigned tasks such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required.
• Adhering to all company policies and procedures and processes.

• Previous experience in a similar role and/or industry is preferred.
• Reliably follows instructions and procedures with excellent attention to detail.
• Some understanding of legislative responsibilities in a retail environment.
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
• Experience with a ‘Challenge 25’ policy desirable.
• Keen and enthusiastic approach to working both in a team and independently.
• Previous cash handling experience is preferred but not essential.

• Holiday, maternity and paternity leave and pay in excess of statutory entitlements.
• Develop your skills and capability in a supportive, multi-diverse culture.
• Outstanding training and development.
• Hands‑on experience in a high-volume, fast‑paced convenience store.
• Generous staff discount in all SPAR stores (excluding alcohol & cigarettes).
• Proactive promotion of internal candidates.
• Paid breaks, free tea & coffee.
• Early access to pay through Early Pay.
• 24/7 access to payslips and rosters via HR/Payroll portal.
• Wellbeing support – emotional support, counselling, legal and financial advice.
• Company pension scheme and NEST pension scheme.
• Company life insurance entitlements.
• Extra holidays purchase scheme.
• Cycle to work scheme.
• Long‑service awards.

We are a Disability Confident and Committed employer, dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

• Seniority level:
  Entry level
• Employment type:
  
  Permanent
• Hours:
  
  15 hrs per week (may be more when store requires)
• Salary:
  Up to £12.25 per hour (depending on age)
• Location:
  
  SPAR Cardigan, Cardigan, Wales, United Kingdom
• Closing date: 30th January 2026

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