Board Host

Responsibilities

• Provide in‑seat trolley service on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information on services, ticketing, platforms, and potential disruptions, and addressing diverse needs.
• Claim up to 50 rover tickets for the TPE network rail for family & friends.

• Applicants must be 18 years of age or over to perform certain tasks or work on certain shifts.
• Adaptability to work in a dynamic and fast‑paced environment, including long hours and varying shifts.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1,000 employees in the UK alone, we are committed to delivering a First‑Class service consistently. At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits. Rail Gourmet is proud to be an equal opportunity employer who seeks to recruit and retain talented individuals from diverse backgrounds, skills, and perspectives.

Hours:

Full Time Permanent (40 hours/week). Rotational shifts between 5am and midnight, including some weekends. Pay Rate: £13.65 per hour plus commission.

• Employee Discounts.
• Friends and Family Discount App.
• Award‑winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• Referral Rewards:
  Get rewarded with £400 for successful referrals.
• Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
• Rewards & Recognition such as RG Stars, Extra Mile Vouchers, and more.
• Travel and Leisure Pass:
  Duty and Leisure pass for TPE after probation.