Credit Control Manager

H&H Group is a diverse organisation and we have an exciting opportunity for a self‑motivated, enthusiastic person to join the finance team at our Borderway site in Carlisle. Recently voted one of the top 10 best employers in the county, H&H is a proactive organisation trading in the livestock marketing, insurance, land agency and estate agency sectors.

The role of Credit Control Manager will primarily operate in our Harrison & Hetherington business, the UK's leading livestock marketing company operating across the North of England, South of Scotland and Borders. Based at Borderway Mart, Carlisle, the business handles more than 12,000 head of livestock each week through our multiple sites.

• high degree of financial acumen, ability to evaluate financial risks and credit worthiness
• ability to communicate effectively at all levels, both internally and externally
• flexible and self‑motivated, adapting to the changing nature of agriculture
• excellent knowledge of Microsoft Office based systems and willingness to learn and adapt new technology where beneficial
• ability to work in a fast‑paced environment
• ability to adapt to changing circumstances
• can add value to the company
• previous experience of credit control is essential; knowledge and experience of the agricultural cycle and livestock breeding and its cash‑flow implications is preferred

• maintaining trusting relationships with new and existing Harrison & Hetherington clients by providing as required face‑to‑face or telephone advice
• monitoring the payment records of clients with empathy or robustness as required, negotiating and controlling the collection of outstanding monies
• enforcing the terms of business as laid out in the Conditions of Sale
• providing up‑to‑date reporting information to the senior management team regarding arrears status and advice on debt recovery
• working closely with all relevant managers to enable clear lines of communication so that robust systems with regard to payment terms and credit control are adhered to across all offices
• conducting credit checks on new customers and resolving problems in relation to invoice payments
• evaluating trading and cashflow of customers
• managing overdue accounts while maintaining good customer relationships
• balancing our credit policies with a customer‑focused perspective to maintain long‑term relationships
• reporting to management on outstanding issues, highlighting potential debtor problems

The position offers an excellent opportunity for an individual to develop their career with a profitable and growing company.

Salary will be dependent on the experience and skills of the successful candidate.

As well as the usual benefits you would expect from a well‑established, forward‑thinking employer – a competitive salary, company pension, training and personal development, free onsite parking and salary‑sacrifice schemes – we also offer an income‑protection policy and private healthcare benefits.