Data Quality Clerk

North Cumbria Integrated Care NHS Foundation Trust Data Quality Clerk

The closing date is 08 January 2026

Working as a member of the Data Quality Team to provide thorough data entry support service across Trust core systems. You will ensure robust systems for accurate data capture, assignment, and validation.

• Ensure accurate data entry onto patient records.
• Finalise patient discharges on Trust systems for Emergency and Elective admissions.
• Upload referrals onto archive system.
• Enter and retrieve data from Trust systems, including Silver link, NHS Summary Care Record, ORMIS, Symphony and Realtime.
• Monitor Data Quality mailbox and ensure queries are answered or escalated.
• Retrieve and enter data, checking for accuracy and missing information.
• Open mail delivered to the team, date stamp and action accordingly.
• Communicate effectively at all levels.
• Undertake continued professional development, including mandatory and statutory training.
• Respond to all enquiries in a confidential, pleasant, helpful manner.
• Answer the telephone, take messages, and share with the identified team member.
• Work as a team member to maintain safe storage of confidential information.
• Maintain a clean workstation / area.
• File any documents in a timely manner and in accordance with Trust policy.
• Take meeting notes at team meetings.
• Perform other ad‑hoc administrative tasks as agreed with the Data Quality Manager.

At NCIC, we aim to deliver outstanding healthcare services to North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and offers a wide range of community and acute services throughout our county.

Our five key principles demonstrate our belief in delivering safe, high‑quality care every time:

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

We support a diverse workforce reflective of our local community and focus on inclusivity and compassion.

We are working across the North East and North Cumbria to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Due to government changes to UK immigration policy, applicants requiring a Health and Care Visa or Skilled Worker Visa may no longer be eligible for sponsorship if the UKVI salary threshold is not met or if the occupation is not included in the updated ISL. Applicants must check eligibility prior to completing an application. Those who do not meet the criteria will not be progressed.

Applicants under the Disability Confident Scheme or Armed Forces Covenant who meet all essential criteria will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Deducted from salary over a 4 month period or a one‑off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40, deducted from salary over a 4 month period or a one‑off payment.

NCIC can offer successful future employees the following benefits:

• 27‑day holiday scheme rising to 33 after 10 years
• NHS Discounts*
• Salary Sacrifice schemes including lease cars and Cycle to Work*
• Vivup is a free, confidential counselling and information service to assist with personal or work‑related problems

* Subject to eligibility.

Please document evidence of meeting all essential criteria in the supporting information.

If sufficient responses are received, this post could be closed earlier than the specified closing date, so apply early.

Successful candidates will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

• NVQ2 in Administration or equivalent.
• Essential IT skills or equivalent.

• Use of a computer
• Microsoft Office
• Coordinating information associated with a database system

• Team player
• Positive approach to change
• Ability to travel between sites

• Good communication & interpersonal skills
• Ability to learn quickly
• Able to adapt to changing circumstances
• Able to work as part of a team

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

North Cumbria Integrated Care NHS Foundation Trust