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Deputy Head Corporate Services - Workforce Lead

Listing for: United Kingdom Government
Full Time position Listed on 2026-11-04
Job specializations:
  • Management
    Project & Program Management, Operations Management
Salary/Wage Range or Industry Benchmark: 51203 - 56111 GBP Yearly GBP 51203.00 56111.00 YEAR

Job Description & How to Apply Below

Position: Deputy Head Corporate Services - Workforce Lead (Ref: 23879)
Location:

Penwortham;
Accrington;
Blackpool;
Birkenhead;
Crewe;
Liverpool;
Carlisle;
Chester;
Huyton Salary: 51,203 - 56,111 per year Employment:
Full time Category:
Project Co-Ordinator Posted:
Valid to:
Apply:  HM Prison & Probation Service Job summary

Please refer to

Job Description Job description

Overview of the job The Efficiency & Innovation team will be responsible for optimising the use of the resource available to the NPS. The Efficiency Lead will support the Efficiency and Innovation Senior Manager to deliver resource management, identifying and coordinating efficiency priorities and business development activity. The job holder will be responsible for ensuring that the NPS spends public money wisely and will therefore become fully involved in all aspects of contracting and suggesting ideas for delivering cost savings.

In Wales these roles will go further than Probation efficiency – they will also include prison / probation integration.

Summary The Efficiency Lead will support the Efficiency and Innovation Senior Manager to deliver resource management, identifying and coordinating efficiency priorities and business development activity.

Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties:
Contribute to Efficiency in Service Delivery Collate service standard information regarding services provided nationally by the NPS to ensure that they are delivered in accordance with the service delivery indicators and specifications

Ensure the effective use of public money across the organisation through the analysis of this service standard information

Create an activity-based costing model for the NPS and ensure that it is up-to-date

From cost model information, identify areas for efficiencies and raise these to the Efficiency and Innovation Senior Manager Develop Management Information reports as well as systems and process for collecting customer feedback on the balance between efficiency and effectiveness

Develop action plans/new processes for new projects together with suppliers and stakeholders to address inadequate performance and areas of waste in the organisation

Ensure efficient delivery of services in accordance with service delivery indicators and specifications

Identify areas for efficiencies and recommend actions for the team Define systems and processes which enable collection of information on organisational performance

Development of management information reports which enable performance analysis

Develop Team and Partnership Working Develop productive working relationships with colleagues, suppliers and stakeholders

Contribute to proposals to meet external tendering requirements

Contribute to external contracts and agreements

Build own and team’s understanding of organisational markets and customers, through liaison with key stakeholders

Environmental scanning and work with external agencies

Plan and organise

Support development of programme formation and implementation

Plan, implement and manage the sharing of knowledge and good practice to inform innovation and improve service delivery across the organisation

Determine the effective use of resources

Create budgets and unit costs for programmes of work Identify areas for efficiency

Advise on financial and resourcing issues to inform objectives and forward planning

Manage budget for the area of Efficiency Use communication effectively

Providing information, feedback and advice

Influencing and persuading

Using appropriate skills, styles and approaches

Enhance own performance

Manage own resources and professional development

Use information to take critical decisions

Liaise with staff to receive, collate and analyse information, using systems and compiling…
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