IT Service Desk Supervisor: Lead & Escalations
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IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
MB2 Dental is seeking an experienced IT Service Desk Supervisor to oversee daily Service Desk operations and ensure timely, professional technical support. The role directs Service Desk staff, manages ticket queues, escalations, onboarding, and process improvements to boost service quality.
You will coordinate with IT teams, monitor metrics, and mentor staff to maintain high customer satisfaction. This on-site role offers growth in a multi-location healthcare tech environment.
Our group is growing, and we are hiring a IT Service Desk Supervisor:
Lead & Escalations in Carrollton, TX, United States.
This role, IT Service Desk Supervisor:
Lead & Escalations at MB2 Dental, could be your next career step.
Are you ready to take on the IT Service Desk Supervisor:
Lead & Escalations role at MB2 Dental?
We would love to welcome a new IT Service Desk Supervisor:
Lead & Escalations to our team in Carrollton, TX, United States.
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