Manager, Food Safety & Quality Assurance

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Manager, Food Safety & Quality Assurance

CARSON GA W/T/H Full-time Regular Carson, Carson, CA, US

Salary Range: $ To $ Annually

Southwind Foods, a U.S. owned and op erated company supplying our grocery, distributor, and food service customers the finest fresh and frozen responsibly harvested seafood from around the world, is seeking an experienced Quality Assurance Manager to join our team.

Job Description

The FSQA (Food Safety & Quality Assurance) Manager plays a pivotal role in supporting and overseeing the company's food safety, quality, and regulatory programs. Acting as a Manager and mentor for FSQA Technicians, the FSQA Manager ensures compliance with established quality standards, drives continuous improvement, and supports production teams in maintaining the highest standards of food safety and product integrity. This role serves as a key point of contact between FSQA, operations, and management to ensure seamless communication, quick issue resolution, and compliance with regulatory and customer requirements.

The ideal candidate should have a strong background in quality assurance, food safety, and familiarity with industry standards. The role involves ensuring the implementation of our Food Safety Program, maintaining BRCGS standards, overseeing quality control processes, and managing various aspects of quality analysis and reporting.

Responsibilities

• Drive a culture of food safety and quality; motivate, lead, and direct the quality control and sanitation departments.
• Supervise, train, and coach Quality Control Technicians and document control staff; manage QC Technician work schedules, priorities, and overtime.
• Supervise, train, and coach Day and Night Sanitation employees; manage work schedules, priorities, and overtime.
• Provide directive leadership in all aspects of food and workplace safety in day-to-day production operations.
• Prepare staff schedules and review compliance with time-keeping guidelines.
• Assign QA activities to staff to support Operations with appropriate QA coverage.
• Investigate Quality Assurance performance issues; formulate and document disciplinary actions and performance improvement plans in partnership with Human Resources and in accordance with company policies.

FSQ Programs, Systems & Compliance

• Develop, implement, monitor, and continuously improve FSQA programs that meet regulatory, BRCGS, company, and customer requirements.
• Develop and revise FSQA SOPs; validate and verify their effectiveness and ensure timely updates and training.
• Monitor and update the overall FSQA Program to ensure continuous improvement and alignment with FSMA and Preventive Controls requirements.
• Accountable for all microbiological testing, including air plates, water potability, allergen validations, and other micro testing, per company policy and customer requirements; ensure samples are properly collected and sent to approved third-party laboratories.
• Manage Environmental Monitoring Program (EMP) swab testing for micro indicators, pathogens (Listeria/Salmonella), and ATP; perform or oversee corrective actions, micro-sampling, investigation, and documentation.
• Verify and maintain CCP documentation, calibration records, customer complaints, and returned sample records.
• Monitor GMP program; conduct weekly meetings, track corrective actions, and ensure thorough recordkeeping.
• Ensure all FSQ, glass/brittle inspections, work orders, and other pertinent records are properly verified, maintained, and easily retrievable.
• Perform documented verification activities and internal audits to ensure all FSQ functions are properly executed.
• Provide visible…