Italian Content Review Specialist & Customer Support | Portugal
Job in
Catania, Catania (Sicily), Sicily, Italy
Listed on 2025-12-31
Listing for:
Altro
Full Time, Contract
position Listed on 2025-12-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Italian Speaking, Technical Support
Job Description & How to Apply Below
Location: Catania
Overview Italian Content Review Specialist & Customer Support | Based in Portugal
Location:
Porto or Lisbon, Portugal (on-site or remote based in Portugal)
Language Requirements:
Italian (C1+) + English (B2+)
Contract Type:
Full-time, Shifts (including weekends if required)
Relocation Support:
Available for eligible candidates
About the role Are you fluent in Italian and ready to join a leading global customer experience team in Portugal? We're hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.
You'll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.
What Youll Do Customer Support: Respond to inquiries via phone, email, or chat
Assist with troubleshooting and issue resolution
Provide accurate product and service information
Content Moderation: Review and evaluate user-generated content
Enforce compliance with platform policies
Escalate complex cases to specialized teams
Ensure content quality, objectivity, and safety
What Were Looking For Italian fluency (C1 or higher)
English proficiency (minimum B2)
EU citizenship or valid residence/work permit in Portugal
Strong communication and interpersonal skills
Availability to work on-site in Porto
Flexibility to work in rotating shifts, including weekends if needed
Accepted Documents EU Passport
Portuguese Residence Card
Visa holders (eligibility confirmed case by case)
If you're a Italian speaker looking to advance your career in Portugal , join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!
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