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Patient Experience Ambassador; Front Desk

Job in Cedar Rapids, Linn County, Iowa, 52404, USA
Listing for: UnityPoint Health
Full Time position Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR

Job Description & How to Apply Below

Position: Patient Experience Ambassador (Front Desk)

UnityPoint Health is seeking an Experience Specialist at Westdale Family Medicine in Cedar Rapids, IA. You will be the first point of contact for patients and visitors, assist with registration and paperwork, answer calls, guide them to appropriate departments, and help maintain EMR accuracy.

This full-time role emphasizes greeting patients with professionalism, handling routine inquiries, supporting with billing information, and contributing to a welcoming care experience while adhering to

We are currently recruiting a Patient Experience Ambassador (Front Desk) for our team in Cedar Rapids, IA, United States.

As a Patient Experience Ambassador (Front Desk), you will play an important part at UnityPoint Health in Cedar Rapids, IA, United States.

We invite applications for the Patient Experience Ambassador (Front Desk) position located in Cedar Rapids, IA, United States.

The following role is for a Patient Experience Ambassador (Front Desk) with UnityPoint Health.

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