IT Support Apprentice

y to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an IT Support Apprentice , where youll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills in Customer Service Fundamentals , this role is your fast-track entry into the IT industry.

Join a forward-thinking company dedicated to transforming education through tech, and take the first step towards a future-proof career in IT support. ?? Why Partnership Education? Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational institutions. As an apprentice, youll work alongside a skilled and supportive team thats passionate about empowering educators and students through reliable, future-ready technology.

?? What Youll Be Doing While working towards your Level 3 IT Support qualification with Baltic Apprenticeships , youll:
Respond to remote helpdesk requests with timely and effective technical support Log, track, and resolve support calls efficiently Carry out hardware and software repairs in a fully-equipped workshop Install and configure hardware and software across client sites Maintain detailed network documentation and reports Support project needs by sourcing IT equipment Attend on-site visits to assist schools directly Youll receive full training and mentorship from both your workplace and the expert team at Baltic.

?? Salary, Hours & Benefits £14,772 annual salary 37.5 hours per week , Monday to Friday, 9am5pm 23 days holiday Private healthcare , pension contributions , employee assistance programme , and life assurance Mileage allowance 45p per mile for travel outside your regular commute A structured training and progression plan within the company Potential of an annual bonus! ??

What Were Looking For A keen interest in IT and problem-solving Experience building a PC Full UK Drivers Licence and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude ?? Your Training with Baltic This apprenticeship is more than just a qualification its your launchpad into the IT world.

Youll complete: AZ-900 Azure Fundamentals a foundational cloud computing certification Confident Communication develop self-awareness, body language, and digital presence Customer Service Fundamentals learn how to understand user needs, resolve conflict, and build professional relationships ?? Ready to Apply? Click Apply and send us your CV! Once received, youll be invited to a friendly chat with our recruitment team, followed by a formal interview with the employer if shortlisted.

? Eligibility You must have the right to work in the UK and hold valid residency status. INDIT2