Technical Delivery Specialist

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working?

At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. This role will be within our Fixed networks team, youll join our people who support providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks.

Want to come and be a part of it? What will you be doing? We are looking for a Technical Delivery Specialist to join our Telecoms Division. This role focuses on improving performance, supporting development, and driving positive outcomes across our teams. You will work with managers and employees to identify what is working well and where improvements can be made.

You will design coaching plans that help people grow and succeed. You will run one-to-one and group sessions that give practical support and guidance. Training is a key part of this role. You will create and deliver programmes that build skills and knowledge. You will work closely with our Learning and Development team so that coaching and training fit together.

Goal setting is another important area. You will help employees set clear and realistic goals. You will track progress and give feedback that helps people stay on course. Motivation matters. You will encourage a culture where people feel positive and accountable. You will recognise achievements and make sure success is celebrated. Collaboration is essential. You will work with HR, managers, and quality teams to keep coaching aligned with company objectives.

You will share updates and insights with senior leaders, so they understand trends and progress. Data will guide your work. You will use performance metrics to spot patterns and shape coaching strategies. You will prepare reports that show outcomes and share these with stakeholders. This is a role for someone who enjoys helping others succeed. If you have experience in coaching, training, and performance improvement, and you want to make a real impact, we would love to hear from you.

What youll bring;
You will bring a strong understanding of performance improvement and the ability to turn insight into action. You will have experience in coaching individuals and teams so that they can achieve their goals. You will know how to design and deliver training that builds confidence and capability. You will be comfortable working with data and using it to guide decisions.

You will understand how to track progress and provide feedback that helps people grow. You will have experience in working with different stakeholders and building positive relationships. You will be able to explain ideas clearly and adapt your approach to suit different audiences. You will have the confidence to present findings and share recommendations with senior leaders. You will be organised and able to manage your time so that projects are delivered on schedule.

You will bring energy and a commitment to continuous improvement. You will enjoy working in a fast-moving environment and will be ready to respond to changing priorities. You will have a genuine interest in helping people succeed and will take pride in seeing others develop.

Whats in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme…