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Self-Service CSM Retention Leader
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2025-11-22
Listing for:
Cloudinary Ltd.
Full Time
position Listed on 2025-11-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
Location: City Of London
A leading cloud service provider is seeking a Self-Service Customer Success Manager to enhance customer experiences and reduce churn. The ideal candidate has 4-5+ years in a customer-facing SaaS role, excels in relationship management, and can manage a high-volume portfolio. Responsibilities include driving conversions and growth opportunities, while collaborating with multiple stakeholders. Competitive compensation and a fast-paced environment await the right candidate.
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