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Customer Support Agent - to Tier 2 Escalations

Job in City Of London, Central London, Greater London, England, UK
Listing for: Clutch Canada
Full Time position
Listed on 2025-12-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Position: Customer Support Agent - Grow to Tier 2 Escalations
Location: City Of London

A leading cross-border fintech company in London is seeking a Customer Support Agent to provide exceptional service to customers. The role involves resolving customer issues, documenting interactions, and collaborating with teams to ensure satisfaction. Ideal candidates have at least 1 year of experience, strong communication skills, and proficiency in English plus an additional language. This position offers a clear path for professional growth within the company.
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