Credit Analyst, Flex

Overview

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond.

Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products – we want to solve problems and change lives through Monzo.

Hear from our UK team about what it's like working at Monzo.

London or Remote (UK) | £55,000 to £77,000 + Options + Benefits | Data Team, Borrowing

Our Borrowing business is growing rapidly across both existing products and the planned launch of new initiatives. Flex is an innovative credit card that gives our customers unprecedented visibility and control over their spending, offering features like flexible instalment plans and instant app management. If you are passionate about using data and agile technology to solve real‑world financial problems and create a genuine feel‑good factor around borrowing, this is your chance to contribute to a product that is defining the future of flexible finance.

With your experience of developing unsecured retail credit risk strategies and building best in class credit capabilities, you will be responsible for developing our credit and pricing strategies for Flex. You will work with colleagues across teams to make sure we are building profitable lending portfolios and amazing products for our customers.

• Working on initiatives to improve our credit underwriting, boost growth and/or manage portfolio risk
• Supporting the design and roll‑out of new lending strategies by finding patterns in the data and translating these into insights
• Monitoring the performance of our existing strategies, and iterating to improve them
• Working alongside people from engineering, marketing, product, risk and control to design and deliver product changes
• Developing, maintaining and monitoring our credit models to assess net present value of new lending cohorts to drive strategic business decisions
• Building and maintaining the database tables and dashboards that provide insights and promote rapid, data‑driven decisions
• Supporting the design and roll‑out of new products and customer journeys
• Assessing how the lending portfolio of particular products will perform over time

• You have experience in unsecured retail lending (e.g. personal loans, credit cards, overdrafts, buy now pay later etc.)
• You have an understanding of how the unsecured retail lending market works including the impact of pricing dynamics on portfolio performance
• You have an understanding of lending economics and have experience developing and deploying underwriting strategies
• You have strong analytical and data capabilities, backed up by technical coding skills. SQL is a must‑have, Python and Looker experience is a plus.
• You have a working understanding of the regulations that apply to lending in the UK.
• You thrive in a fast‑paced environment and are keen for the chance to improve our products and help ship changes to our customers
• You are a strong communicator, able to cut through complex problems and articulate decision points
• You have some experience in project management and coordination across teams
• You work well collaborating in a team with diverse skill‑sets and personality types
• You are highly motivated and energised by the idea of bringing positive impact to our customers and Monzo

Our interview process involves 4 main stages:

• Recruiter call
• Initial call
• Take home task
• Final stage (x3 interviews) consisting of a case study, role specific interview and collaboration interview

Our average process takes around 3-4 weeks but we will always work around your availability.