Community Care​/Support Worker - Tower Hamlets

R4C – London Borough of Tower Hamlets Job Ad - Community Care-Support Worker LBTH

: JDPS1/C-SW/10.02.25

Job Title*

Community Care/Support Worker LBTH

Ready4

Care Support Ltd is an adult and children home care and supported living service provider serving various locations. We provide compassionate care and support for people who cannot wholly look after themselves in line with their care and support needs as defined by and usually assessed by the Local Authority under the Care Act 2014.

Our care and support could involve both regulated activity under the heading of personal care as defined by the Health and Social Care Act 2008 and unregulated activity in the form of help with general household activities such as cleaning and tidying, shopping or help with sopping, escorting to engagements and appointments, companionship and respite “sitting” services.

Join Ready4

Care, as a Community Care/Support Worker in the Tower Hamlets area and make a meaningful impact on people’s lives. We are a dedicated team committed to providing compassionate and personalised care services that enable individuals to live independently with dignity and comfort in their own homes. As part of our small, dynamic team, you will play a crucial role in supporting our clients by fostering a sense of belonging and community, while demonstrating empathy and commitment in your daily interactions.

Our values of diversity, equity, and open communication guide our approach to care, ensuring that each client receives the support they deserve. If you are passionate about making a difference and are seeking an opportunity to grow within a supportive environment, we invite you to join us in delivering exceptional care services across London.

Under the direction of the Registered Manager, assist in the provision of a range of domiciliary services to children and adult within their own homes, day centre, school, college, and supported living that meets national Minimum Standards for Domiciliary Care. To manage the day- to-day service to service users, within locality, meeting policy objectives and statutory requirements. This will include the provision of:

• Assist services user with personal care tasks, such as washing, dressing, eating and toileting.
• Perform light housekeeping tasks, such as dusting, vacuuming and changing bed clothes.
• Assist in the safe lifting, transferring, repositioning and movement of services user.
• Accompany services user to medical appointments.
• Observe, monitor and record services user’ physical and emotional well-being, and promptly report any changes to senior staff.
• Encourage services user to participate in social and recreational activities.
• Motivating services user to be independent.

Main duties, responsibilities, and accountabilities:

• Working with other members of the administrative team to ensure high quality service provision.
• Maintaining a good level of communication with all relevant parties involved in the provision of service users’ care.
• Provision of on-call service outside normal working hours and maintain a detailed log of all on-call activity.
• Prepared to go out on care calls when required whether as part of a package or in an emergency.
• To contribute to the development of Home Care monitoring program based on risk assessment.
• To ensure that monitoring takes full account of concerns, complaints, compliments and feedback from service users and their representatives and from social work and reviewing staff.
• To liaise with Social Worker/Social Work Team about concerns relating to individual service users.
• To bring any concerns about service provision, including any possible breaches or abuse of service users, to the immediate attention to Registered Managers.
• To ensure that all statutory training requirements are met.
• Helping line manager, Registered Manager and frontline staff to solve any problems, either on a one-to-one basis or in group.
• Keeping up to date with developments regarding disability issues and national current legislation in training by reading relevant journals, going to meetings, and attending relevant seminar and exhibitions.
• Implementing new ideas regarding effective day to day record keeping by…