Human Resources Administrator

Job Description - Human Resources Administrator ()

Job Description

Human Resources Administrator (Job Number: )

Hilton London Metropole Hotel 225 Edgware Road London W2 1JU

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”.

With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Please note this is a part time role 3 days per week 24 hour contract

A WORLD OF REWARDS

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Hourly pay: £13.88 per hour

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Free, healthy and high quality meals when on duty

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Grow your Career
!

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Personal Development programmes designed to support you at every step of your career

• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ()

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Team Member Travel Program
: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

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Discounted dental and health cover

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High street discounts: with Perks at Work

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Discounted car park

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Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

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Modern and inclusive Team Member’s areas

A Human Resource Administrator is responsible for managing HR administration responsibilities to deliver an excellent staff experience while supporting employee relations and departmental goals.

As a Human Resource Administrator, you are responsible for managing HR administration responsibilities to deliver an excellent staff experience. A Human Resource Administrator will also be required to interface with the HR system and support employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage HR administration such as contracts, letters and personnel files
• Ensure accurate information is fed into the bespoke HR system
• Assist with employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
• Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
• Supporting the hotel with departmental training requirements including inductions, work experience, careers fairs, and training materials
• Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
• Ensure completion of training for hotel security, fire regulations and other health and safety legislation
• Assist and resolve team member and management queries

A Human Resource Administrator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in Human Resources
• Good communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of hospitality
• Working towards or certified in Human Resources (i.e. CIPD)

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.