Senior UX​/UI Designer

Company Description

We believe in the power of ingenuity to build a positive human future. As strategies, technologies and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. We have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics and Netherlands.

We challenge where it matters and own the outcome. We combine strategic thinking, customer‑centric service design and agile engineering practices to accelerate innovation in a tech‑driven world.

• Join our Digital & Data team working alongside product, design and a wide range of other experts to bring ideas to life through innovative software solutions.
• Grow a flexible and unique career within a trust‑based, inclusive environment that values excellence, innovation and curiosity. You can progress with us on a technical career track.
• Hybrid working – our approach is to be in the office or on client site a minimum of 2 days per week.
• Work on a broad variety of projects and tech stacks for clients across seven sectors – no project is ever the same.
• Join other experts within our supportive and collaborative tech community through knowledge‑sharing, coaching and mentoring.
• Deepen your expertise through our culture of learning and growth – you’ll have a budget to take courses (technical and non‑technical training) and gain certifications.

While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high‑performance applications:

• Design, prototyping and collaboration software (e.g. Figma, Sketch, InVision, Zeplin, Storybook, Axure, Adobe XD, Miro, Mural, or any others you can introduce us to).

• Work to agile best practices and cross‑functionally with multiple teams and stakeholders. You’ll use your technical skills to problem‑solve with our clients and on internal projects.
• Live in‑person whiteboard sessions to problem‑solve as a team, alongside asynchronous communication on Teams.
• Hybrid working with the team on client site or in our office a minimum of two days per week. The actual time you spend will vary by role or assignment, including up to five days per week on a client site.
• An environment that deeply cares about its values.
• Expertise in end‑to‑end service design tools and techniques, service blueprinting, swimlane development, journey, ecosystem, stakeholder and service mapping.
• Design and launch of digital products & services.
• Service and Human‑Centred Design Principles.
• Design Strategy and Implementation.
• User Research and Usability Testing.
• Prototyping and Wire framing.
• UX/UI Design.
• Visual Design.
• Interaction Design.

• You thrive in problem‑solving and analytical thinking.
• You enjoy collaborating with multiple stakeholders in a fast‑paced environment.
• A visionary and pragmatic Senior UX/UI Designer with a proven track record in creating and delivering successful services for private and public sector clients.
• Experience in a client‑facing role, either with an agency or consultancy, where you have built strong client relationships and owned assignment outcomes. Experience leading proposals.
• Strong analytical skills, with the ability to synthesise data, research and insights into clear, actionable recommendations.
• Experience leading cross‑functional teams, ensuring alignment across disciplines and delivering high‑quality outcomes.
• A collaborative and empathetic leadership style, with a focus on mentoring, developing others, creating inclusive environments within teams and harnessing a culture of excellence.
• Strong business acumen, with the ability to identify…