Data Center Project Manager

Responsibilities

• Provide general and routine technical support to a broad range of installation, patching, configuration, and updates to virtual infrastructure requiring the ability to research, analyze, and resolve problems effectively to meet established performance metrics.
• Maintain documented (e.g., Disaster Recovery) procedures for OS Infrastructure.
• Collaborates and contributes with team members, software vendors, and other technical staff to develop, design, implement, and continuously improve systems.
• Would require on-call availability and working 24 x 7 shift hours.
• Active coordination with team members and other groups to effectively perform basic Windows Server and administration support for daily operations.
• Follows procedures and guidelines to install, patch, configure, customize, troubleshoot, upgrade, integrate, and maintain systems, software, network and port configuration, host-based firewalls, and peripherals.

• Ensuring effective and efficient management of day-to-day 24x7 Datacenter Operations. Including industry leading
• Cloud hosting like AWS, Azure, IBM Softlayer, etc.
• Total IT experience 12-15 yrs, with minimum last 8 year in DC Operations and Cloud Administration.
• Manage/Improve the workflows and throughput for data Centers Operations.
• Should be a subject master’s in data Center and Cloud Operations.
• Ensure all operational KPIs and Metrics are being measured and met inside his/her Data Centers(s).
• Play a key part in innovation and driving automation within Data Center Cloud services.
• Be passionate about the quality and quantity of services being provided by the Data Center Operations and Cloud support teams and continuously strive to improve our Customer Experience.
• Management of large-scale events in the Datacenter(s).
• Part of an on-call rotation for Datacenter Issue escalations.
• Vendor management/monitoring vendor performance.
• Ensuring his/her Data Center is compliant with all relevant security policies and procedures.
• Knowledge of server hardware maintenance/troubleshooting across multiple server vendors. Including but not limited to serves, storages, routers, switches, firewalls, load balancers etc.
• In-depth knowledge of Windows administration, Linux/Unix, Network and Storage systems.
• Either Windows 2012 MCSE or Linux/UNIX certification and administration experience
• Professional certification on two or more of the public cloud offerings including AWS.
• ITIL certified
• In-depth knowledge and experience of change / incident management.
• Solid data mining/ analysis skill.
• High literacy in security and customer data protection.
• Network certification - CCNP, Network+
• Storage systems experience.
• Fluent English verbal and written proficiency.
• Solid communication skill set (decision making, confrontation management, commitment, coaching the team).
• Project Management skills.
• People Management skills.
• Plan upgrade & patching
• Build scripts