Revenue Operations Analyst

Location

London

Full time

On-site

GTM

Full time - Paris or full remote from Western EU - (salary) + equity

As a Revenue Operations Analyst
, you will help streamline and scale Kiln’s GTM engine, being responsible for key processes, workflows, and integrations across Hub Spot, Zapier, Google Sheets, Looker, and Clay. You’ll ensure data accuracy, enable our sales and marketing teams, and drive automation wherever possible. By partnering closely with Sales, Marketing, Finance, Customer Success, and Partnerships, you’ll translate business needs into robust Rev Ops solutions—becoming a trusted enabler of growth and operational excellence.

• Process & Workflow Design:

  • Map, document, and optimise lead-to-revenue processes (lead routing, deal handoff, onboarding process management).

  • Evaluate and redesign workflows to eliminate bottlenecks and hand-off gaps.

• Automation & Integration:

  • Build and maintain Zapier/n8n automations to sync data between Hub Spot, G Sheets, and other systems.

  • Develop custom Clay workflows or scripts for repetitive data transformations and enrichment.

  • Partner with Engineering for API-driven integrations and maintain data connectors to our dashboard.

• Data Management & Reporting:

  • Maintain CRM health: dedupe, normalize, and enrich Hub Spot records.

  • Design and build revenue analytics dashboards in both Hub Spot and Looker—track pipeline metrics, forecast accuracy, and funnel efficiency.

  • Audit GTM data flows to ensure fidelity across systems.

• Sales & Marketing Enablement:

  • Create and manage playbooks, training materials, and enablement sessions on new processes and tools.

  • Support deal desk operations: pricing approvals, contract tracking, and ensure data integrity

  • Serve as GTM systems subject-matter expert and escalation point.

• Cross-Functional Collaboration:

  • Liaise with Marketing to optimise campaign attribution and lead scoring models.

  • Collaborate with Finance on booking validations, revenue recognition triggers, and audit readiness.

  • Work with Customer Success to streamline renewal and upsell processes.

• Hands-on Rev Ops, Sales Ops, or Marketing Ops experience in a SaaS environment

• Proficiency with Hub Spot CRM
  : custom objects, workflows, reporting.

• Strong automation skillset in Zapier or n8n (multi-step flows, error handling).

• Advanced Google Sheets expertise: formulas, Apps Script, data validation.

• Familiarity with Clay, Zoom Info or Cognism (or comparable data enrichment/automation tool).

• Detail-oriented with strong process documentation and change-management savvy.

• Experience working within the crypto industry and/or a strong personal interest in the industry

Nice-to-have:

Knowledge of crypto staking primitives, node operations, or blockchain fundamentals.

• Experience with other integration tools

• Comfort with Python or scripting for data pipelines.

• Experience building dashboards and LookML models in Looker
  .

• SQL skills (for ad hoc analyses and Looker integrations).

Kiln is the leading enterprise-grade rewards platform that enables institutional customers to stake assets and integrate staking & DeFi functionality into their offerings. Our API-first platform provides fully automated validators, staking & DeFi protocols access, and comprehensive data and commission management.

With $12+ billion in crypto assets staked through our platform, Kiln has established a strong presence on Ethereum, managing over 4.3% of the network through 45,000+ validators — all with zero slashing events.

Kiln serves more than 140 leading customers, including Binance, Bit Panda, Bitgo, Fireblocks, Van Eck, and Trust Wallet.

Our team of 95 ecosystem enthusiasts brings experience from industry leaders like Google, Circle, Ledger, Chainalysis, and other prominent technology and cryptocurrency companies.

We've raised $30M in total funding from prominent investors including 1kx, , Illuminate Financial, Consensys, Wintermute, Kraken Ventures…

Join Kiln and help us make the web more secure, stable, decentralized, and fair!